This situation has been ongoing for a long time now, and thus deserves another look. It got very limited attention when ecommercebytes did a blurb about. It did not even get it’s own headline. As with other ebaY issues, it has reached the level of the truly absurd.
October 21, 2013
August 5, 2013
Attempting to access the ebaY community forums or Answer center, now powered by Lithium, I see the following:
The Forums Are Closed For Maintenance
The forums are currently undergoing maintenance. We apologize for any inconvenience this may cause. Please try again later.
Seems like an odd time to have unannounced maintenance, doesn’t it? No word whether … (more…)
June 25, 2013
Ebay forums are down or otherwise unreachable . Users may be redirected to liveworld.com maintenance page, or be unable to access at all. Scroll down to the comments for more info.
- A new “ask a question” feature
- The ability for you to give kudos to other users’ posts
- When you ask a question, you’ll be able to see when an answer is posted, and then “Accept the Solution” if you think the answer is a good one. Every time you accept a solution, you help other members who may have the same question find their answer even faster.
June 2, 2013
In case you haven’t heard the news, LiveWorld is expected to end it’s contract with ebaY on June 30,2013. No word yet what the fate of the forums/community will be.
May 8, 2013
March 22, 2013
Looks like the ebaY community just got demoted. New front page version removes direct link, makes users go on a wild goose chase to find it.
It seems members will have to click on “CUSTOMER SUPPORT” then “EBAY UNIVERSITY” and then you get the link “COMMUNITY” at the top of the page.
Not exactly high visibility, eh?
Golly gee…. why would ebaY do that? Don’t they want people to be able to find their very own social media gathering spot? Maybe they’re trying to protect users from live phishing links?
Maybe they don’t want people reading or participating in any discussions about the software glitch meltdown which reamed over 9000 users and wreaked untold havoc?
Maybe they don’t want people to read about how their customer service lies, or see how quick they delete criticism and/or reports of failed, lackwit customer service, while leaving things like the above mentioned live phishing links up for hours or days?
Maybe they’re just tweaking? ;p
As with many of the spastic recent changes, this may be some Beta thing. ymmv
And that “Always Free Shipping” part. I think someone could use a little lesson in non-deceptive claims.