OnceeBay_Seller_Information_Center_How_To_Sell_Success_Stories_20130623_460 again, we can’t let this go by without pointing (& laughing.)

From ebaY’s “Seller Success Stories”…
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ebay fake customer service scam

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We can’t let this get by without poking a little fun.

 

VPI_HR-X_turntable_eBay_ebay_customer_support_ad_20130412_640ccee

As I searched to see whether any accounts were getting hijacked I saw this ebaY customer support ad.

 

 

 

 

 

 

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ebay scam animated gif

I see this has been posted by auctionbytes, and most certainly worth paying careful attention to.

I won’t go into all the gory details here. I’m not advertising. Basically a couple more sites have been found peddling ebay /paypal accounts, and more. If you want to see the names of the sites this time etc , go read auctionbytes.

One site “claims to have a technical team that specializes in programming, coding, scripting that knows how to give you a fully working eBay account to get you back on track selling your merchandise.” and invest(s) a lot of time and money into Research & Development. We keep ourselves up to date and we maintain the highest quality services,”

They are having a big sale! Price reduced from $375 to $299.

Sadly, it’s not the first time, nor the only sites where this type of thing has been discovered.

This is telling in a few different ways.

It reminds s us, that no matter what, ebay and paypal cannot be trusted. You don’t know who you are dealing with, and neither do they!

(Don’t forget either the Paypal User Agreement, in section 1.3: Identity Authentication states “…PayPal cannot and does not guarantee any user’s identity.”)

It’s not bad enough that anyone can sign up as many accounts, using fake names and credentials as they please per ebay rules, but you can buy established accounts, both ebay and paypal. Indeed, entire fake personas with which to conduct supposedly legitimate business?  Do you buy that?

Is there some incongruity to that logic?

Now why would anyone need that?

On top of that, even paypal employees recognize and admit that the majority of their users are signing up with fake info. I pointed that out not long ago on the overlooked CAPP forum:

“As a customer service rep for PayPal, I understand the frustration. I also understand online buying/selling online is a risk. Unfortunately the statistics show that 74% of all people prefer to use a alias name online to hide their identity.

I spend the majority of my shifts talking with frustrated buyers, and sellers, who are opening accounts with fictitous names and addresses.

We do not have a face to face business, and all is fine until a customer has a issue. When compiling customer information, we find out that they used bogus info. We usually flip the coin on a dispute towards the person who has a good history, and who has not given made up info.

paypal customer service w employee commentIf you open a PP account using false info, and file a dispute, unfortunately we cannot just say o well you lied to us, and now we trust everything you tell us regarding your transaction…” (continues)

screencapture of the entire statement at a complaints forum, CustomerServiceScoreboard.com/paypal

But wait, there’s more! You see, even though ebay spokesperson provided a response to auctionbytes:

“We do not support activity that goes against our stated policies, which are in place to help maintain a safe buying and selling environment on eBay.” However, it appears eBay is unable to prevent people from creating accounts for the sole purpose of reselling them.”

That is simply not true!

First, let’s not overlook the obvious! ebay and paypal could do what it takes to register and verify new members at the gate! They could also limit the number of accounts each person or household signs up/is allowed to have. Not doing so works to ebay and paypal’s advantage, at the cost of your safety!

Second, we’ve all seen the extreme censorship which ebay imposes not only on their own site but  clear across the interwebs; the Orwellian lengths that ebay will go to in order to silence critics and bury bad news. Not to mention some of the REALLY sleazy things which surround any ebay criticism. If they wanted those sites down, they would be down.

But again, in ebay’s very own terms or rules we find this, in the main User Agreement, under ‘Using ebay’:

“While using eBay sites, services and tools, you will not:
…transfer your eBay account (including feedback) and User ID to another party without our consent;

So there you have it. They must have ebay’s consent. Obviously this is ebay’s own way of welcoming scammers, people whom have previously been banned for whatever reason, people whom need to use fake ID’s for whatever reasons…

ebaY will quietly let them in the back door, and claim ignorance. The fact remains, ebay and paypal get a cut of every scam! It is in their interest to allow this sort of thing, much like all the counterfeiting etc. Simple as that.

I guess it’s true. Donahoe loves all his children. Even the illegitimate ones.

For anyone who missed out, I recently posted a video demonstrating how ebay has been the world capital of uncorrected critical safety flaws, ID theft and lies for the last 11 years.

Since the days of Meg Whitman, ebay has been nothing but one scandal and cover-up after another.

Everything on ebay which can be faked, gamed, cheated, exploited etc is being faked, gamed, cheated, exploited etcfrom the looks of things. ID’s, merchandise, everything!

Can you feel the trust?

Consumerist has a hilarious ebaY related article.

Scammers and/or hackers have set up fake ebaY customer service chat sites. They almost seem to be better than the real thing.

Reading the actual chat transcript it also would seem the scammer-hackers have some way into various parts of ebaY not accessible to the rest of us.  We’ve recently seen the hackers using ebaY APIs to authenticate ebaY logins, as seen in the redirect scam videos.

Furthermore, the real ebaY customer service reps have given very bad advice time and time again

However, as always, there is more to it. Recently Doc of ebaymotorssucks.com captured a segment on live screenrecorded video concerning the same or very similar issue. He also uncovered quite a few bogus ebay live help and/or ebay livechat and associated  look-alike domain names.

Oh but wait! There’s even more!

That’s right! You see, livechat.ebay.com has had an uncorrected xss flaw since at least October 2007.

No wonder ebaY hides the link for livehelp so well. roflmao!

So again, remember, the entire ebaY-Paypal universe is WRITHING and CRAWLING with pure FRAUD and should be avoided at all costs!

BTW, In case anyone was wondering, YES, the ‘real’ ebaY customer service is a robot, or bot:

I AM DONE WITH EBAY ~ Robots with fake names!